30+ Moments Where ElevatorPlus Talks to Your Customers
 — So You Don't Have To

Automated WhatsApp and Email triggers across the entire elevator service lifecycle. Every customer interaction, on time, every time — without a single manual message.

ElevatorPlus Automation & Communication

Powering Elevator Businesses Worldwide

Trusted by Fastest-Growing Elevator Companies

What's Happening When You Don't Automate

Client calls asking if the technician is coming — 15 minutes gone

AMC expired 3 months ago — nobody noticed — renewal revenue missed entirely

PM was completed but client never got a report — they assume it wasn't done

Breakdown ticket was raised but client got no acknowledgment — they call again, now frustrated

Payment due for 60 days — no reminder was sent — cash flow strained

Your Brand. Your Message. Your Language.

Send via: WhatsApp Official API, Email, or both

Message templates: fully customizable per trigger

Attach PDFs: service reports, receipts, certificates, quotations

Multi-language: send in client's preferred language (17 languages supported)

Include links: review URL, payment link, live tracking link

Time-of-day scheduling: don't send at 2 AM — schedule triggers for business hours

Every Trigger. Every Touchpoint. Fully Configured.

  • Breakdown ticket received → Client gets acknowledgment with ticket number
  • Technician assigned to breakdown → Client gets technician name, photo, and ETA
  • Technician en route → Client gets live location link
  • Breakdown resolved → Client gets completion report PDF
  • Breakdown closed → Auto-trigger satisfaction rating request

  • AMC expiring in 30 days → Renewal reminder to client and account manager
  • AMC expiring in 15 days → Second reminder with renewal quote attached
  • AMC expiring in 7 days → Final reminder + escalation to branch manager
  • AMC expired → Grace period notice to client
  • PM service scheduled → Client notified of upcoming visit date
  • PM completed → Service completion report (PDF) sent to client + review link
  • PM overdue → Internal alert to operations team

  • New installation project created → Welcome confirmation to client
  • Project milestone reached → Progress update to client with photos
  • Project delayed (client-scope) → Professional delay notice sent to client explaining reason
  • Project handover ready → Handover appointment request to client
  • Handover completed → Handover certificate sent + satisfaction survey

  • New lead received → Auto-acknowledgment to prospect
  • Quotation sent → Follow-up reminder schedule initiated
  • Quotation approved → Contract sent for digital signature
  • Contract signed → Welcome onboarding message sent

  • Invoice generated → Payment link sent to client
  • Payment due in 7 days → Friendly reminder
  • Payment overdue → Escalating reminders (7, 15, 30 days)
  • Payment received → Instant receipt sent to client

  • Any form completion → Custom message with custom template
  • Any status change → Configurable notification to configurable recipient

What 30 Triggers Saves Your Team Every Month

Manual communication isn't just prone to error - it's expensive. By automating routine touchpoints, your team reclaims hundreds of hours to focus on complex problem-solving and proactive client relationship building.

If each trigger replaces 1 manual call/message
= 30 touchpoints × N clients = X hours saved

Calculate Your Automation Savings

MONTHLY IMPACT ESTIMATE

800 hours saved

= significant team cost recovered

Automated Touchpoints 200 clients × 30 triggers/year
6,000
Average Follow-up Call Time Reclaimed per instance
8 mins

See All 30+ Triggers in Action

Book a demo — we'll show you how to set up your first 10 automation triggers in under an hour.

Book a Demo